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Well Systems FAQs
Q: What do I set my well tank precharge to?
A: The well tank precharge should be set to 2 PSI below the cutin of your pressure switch setting.
*Insert Chart*
Q: What is the threaded nut on top of my well tank?
A: The top nut on your well tank is used during the manufacturing process. This has no function or utility in the field.
Q: How do I winterize my well tank?
A: In order to winterize a well tank, you will need to completely drain the tank and adjacent piping of water. Disconnect the power to your well pump, then open a drain fixture until the water pressure reads 0 PSI.
Q: What is a Pro Access option for Well-X-Trol?
A: The Pro Access option is a factory installed elbow connection outside of the stand to enable quicker and easier connection to system piping.
Q: How can I tell if my tank needs to be replaced?
A: Symptoms of a tank that needs replacement are rapid cycling of your pump, or low pressure in your system. Check your tank precharge air pressure by turning off the pump and draining your system of water pressure. If your tank has low or no air, your tank may need to be replaced.
Hydronic Expansion FAQs
Q: What do I set my hydronic expansion tank precharge to?
A: Your hydronic expansion tank precharge needs to be set to the fill pressure of your hydronic system.
Q: Does orientation matter on my hydronic expansion tank?
A: Yes! Your hydronic expansion tank should always be installed in the vertical, downward orientation.
Q: What is an Insight Cap?
A: The Insight Cap, found on Extrol and Extrol PRO, is an easy warning indicator that your expansion tank needs to be serviced or replaced. When your expansion tank needs replacement, the Insight Cap will turn a red/orange color.
Q: How do I know if my hydronic expansion tank needs to be replaced?
A: A common symptom of a hydronic expansion tank that needs replacement is a T&P relief valve dripping water. An easy way to confirm your expansion tank condition is to see if the Insight Cap is indicating a failed tank.
Q: When do I need an Extrol PRO?
A: In order to determine if your thermal expansion tank needs to be replaced, check the air pressure. Turn off the water supply to your home and open a hot water tap until the water stops. Remove plastic cap from the air valve to check the air pressure. If the pressure is low, the expansion tank should be replaced.
Thermal Expansion FAQs
Q: What do I precharge my thermal expansion tank to?
A: The precharge in your thermal expansion tank needs to be matched to the incoming water pressure to your home. The precharge needs to be set prior to installation of your expansion tank.
Q: What orientation can I install my thermal expansion tank?
A: It is recommended to install your thermal expansion tank in the vertical, downward orientation. However, alternative orientations are acceptable including horizontal when properly supported outlined in the provided installation and operation manual.
Q: Where can I find my Turbulator?
A: The Turbulator is a flow device provided with Therm-X-Trol models. The inline expansion tanks contain this Turbulator loose in the box and must be inserted prior to system installation. The stand model Therm-X-Trol’s will have this device installed at the factory.
Q: Where should I install my thermal expansion tank?
A: Your thermal expansion tank should be installed on the cold-water inlet of your water heater. If a backflow or check valve is present in your system, the expansion tank will need to be located after the valve, prior to your water heater.
Q: How do I know if my thermal expansion tank needs to be replaced?
A: In order to determine if your thermal expansion tank needs to be replaced, check the air pressure. Turn off the water supply to your home and open a hot water tap until the water stops. Remove plastic cap from the air valve to check the air pressure. If the pressure is low, the expansion tank should be replaced.